Helping charities and Not for Profits (NFPs) deliver their vision through the power of digital transformation has seen a Rugeley-based business management software specialist secure a record year.

Total Enterprise Solutions (TES), which celebrates its 15th anniversary in 2022, has secured a string of new contract wins, including supporting the activities of Age UK in Birmingham and Lancashire, the West Midlands Safari Park, the Spinal Injuries Association and, most recently, the Green Party.

The firm’s strong focus on this sector has seen it leverage the power and capabilities of Microsoft Dynamics 365 to tailor solutions that help organisations with cyber security, fundraising management, SORP/SOFA compliance, Charity VAT and volunteer management.

It is an approach that is paying dividends with orders up £1m to £5.6m and a recruitment drive that has created 18 new jobs over the last twelve months.

“Charities and NFPs are facing extremely tough challenges, with the implications of Covid-19, combined with escalating energy and operating costs, causing a cocktail of difficult issues,” explained Paul Faulkner, Chief Executive of TES.

“Now, more than ever, they need to be able to achieve new efficiencies and use technology to try to find ways to save costs, increase revenue and free up capacity so staff can do more.”

He continued: “This is where TES is adding real value by solving problems, starting with our team of experts who have significant experience in the NFP sector. They sit down with organisations to understand their requirements and then use our knowledge of Microsoft Dynamics 365’s Business Central and CRM software platforms to find ways of streamlining complicated processes and methods.

“The idea is to get them to embrace digital transformation to deliver essential services and to support their social impact.”

TES, which donates 5% of its annual profits back to charity customers, continues to work with the sector to develop new solutions and, in the past twelve months, has developed a suite of add on apps that expand the power of the Microsoft Cloud for Not for Profits.

The Rugeley-based company has spent valuable time with clients to design and develop applications that accelerate the rate at which charities and organisations can embrace and benefit from digital transformation, increasing their Return on Investment (ROI) in the shortest time possible.

Powered by the Microsoft Cloud, the additional TES solutions address specific issues including membership management, fundraising, legacy management, subscriptions, tax efficient giving and document approvals – all helping to reduce project risks and unforeseen costs, whilst accelerating the benefits and efficiencies they set out to achieve.

These apps will be promoted and explained via a series of free to view webinars that will be rolled out over the remainder of this year.

Paul went on to add: “Part of our relationship with Microsoft involves working closely with Microsoft Tech for Social Impact (TSI), which is a Not for Profit organisation who match dollar for dollar spend by charities by donating it back to them.

“Last year, this equated to $2billion dollars so charities know that when they choose the Microsoft platform with TES they are benefitting both their own operations, whilst also driving social impact through the world through TSI.”

Total Enterprise Solutions, boosted by the new applications, is targeting £7m sales by the end of 2022, with a three-year plan to take this to £10m through organic increases in revenue.