Nottingham’s Victoria Centre has announced that its car parks are going 100% cashless to help save shoppers’ time and reduce touchpoints.

From Saturday 16th January, there will be three different ways for visitors to pay using either card or contactless payment:

  • Take a ticket on entry and pay via card or contactless devices on foot at one of the pay stations located in the car parks.
  • Take a ticket on entry and pay using card or contactless directly at the barrier when you insert the ticket as you leave the car park.
  • Rather than taking a ticket on entry, visitors can tap a contactless payment method at the entrance barrier and then tap again at the barrier as they leave to make a payment.

Commenting on the changes, Nigel Wheatley, centre director at Victoria Centre, said:

“Over time, we’ve seen our customers increasingly making card and contactless transactions in our car parks. If you take the last three months of last year as an example, less than 20% of car park payments were made using cash.

“By making our car parks cashless, and providing different options for card and contactless payment, we’re aiming to help our visitors save time, as well as reducing touchpoints in the centre, which is really important right now.”

Victoria Centre is currently operating on a partially open basis due to national restrictions. This means that only essential stores are open, including Boots, Tesco, Superdrug and The Post Office at WH Smith. In line with government guidance, a small number of stores are offering a click and collect service and some food outlets are providing takeaways.

Nigel added:

“Given the current circumstances, we’re urging people to only visit the centre if it’s absolutely essential and if you do have to visit, ensure you wear a face covering (unless exempt) and follow all social distancing advice.

“Given the reduced number of visitors, our multi-storey car park (off Woodborough Road) will be closed until further notice. Anyone driving to the centre will be asked to access the Basement Car Park via the Glasshouse Street only as the York Street entrance is closed.

“The first hour of parking will be free to allow people to access essential retail and click and collect services. After the first hour, normal car park tariffs will apply.”

For additional information and updates, visit or follow Victoria Centre’s social media channels – Facebook, Instagram and Twitter.