Meet Alistair Jacks, the latest hire by Ilkeston based IT Managed Service Provider, IDT.

Alistair joins the team as a support engineer, further strengthening the human feel of the IDT service and its customer-focused culture.

Lawrie Moon, Operations Director at IDT said: “Alistair has taken to his new role like a duck to water.”

He added: “We work very hard at our team dynamic and culture, so our interview process is in-depth and extremely thorough – and Alistair excelled at every stage.”

“We always emphasise the human element of our business and how important it is to us to build trust and grow a relationship with our customers. We like to make people happy because it’s only human, and we know happy customers stick around.”

Luke Draper, Managing Director at IDT, said: “Alistair is the perfect fit for his team.”

He added: “Alistair is an invaluable addition to our ever-growing and fast-moving business. We’ve already started his performance roadmap and marked his goals and growth so we can help him knock them out of the park.”

“You can see from his smile he’s full of enthusiasm and his desire to learn is infectious. Alistair is already proving to be a great hire.”

Alistair said: “I’ve been made to feel very welcome at IDT and already feel like a valued member of the team, with everyone showing a strong emphasis on sharing knowledge and helping each other – it’s a great place to be.

“I was keen to join IDT as it’s clear the direction is to make sure everyone is constantly progressing and learning, whilst also working with a variety of customers across different industries – I am looking forward to the different skills I am going to learn.”