One of Worcestershire’s leading home improvement specialists has pledged its commitment to the city and surrounding areas by investing £250,000 into its showroom.
5 Star Windows & Conservatories, which celebrates a decade of being open in Carden Street this month, has extended its lease for another ten years and, to mark this milestone, has channelled fresh spending into new customer service technology and installing new demonstrations for consumers.
This has seen the launch of the latest forte door collection and the opening of a comprehensive ‘hup!’ display that showcases the latest modular build technology promising to make building conservatories, orangeries and living spaces quicker, easier and more energy efficient.
Several new jobs have also been created in Worcester in the last twelve months as the company sets course for its best year.
Richard Manser, Managing Director of 5 Star Windows & Conservatories, commented: “We wanted to celebrate 10 years of our showroom being open in Worcester and what better way to do that than by giving it a facelift, adding exciting new ranges and, importantly, reinforcing our commitment by extending our lease until 2035.
“Worcestershire is a fantastic place for home improvements, with an eclectic mix of housing and consumers who are keen to try new styles, whilst marrying traditional features. Customers are very loyal – once they receive a high-quality service and the trust is in place then they will keep coming back and back. Our sales tend to be 65% repeat business.”
He continued: “Our 5000 sq ft Carden Street showroom showcases bi-folding doors, French doors, Juliet balconies, a comprehensive range of windows, six fully furnished living spaces and the entire ‘Ultraframe’ collection of roofs.
“There’s also lots of design technology in place to make the buying and selection process as easier and enjoyable as possible.”
5 Star Windows & Conservatories has established a strong reputation across its showrooms in Worcester and Kidderminster, having completed more than 40,000 successful installations during the last twenty-three years.
The company, which offers an industry-leading 20-year guarantee, provides a complete end-to-end service for clients, from initial consultation and support with designs to installations being completed by one of its dedicated fitting teams and access to an extensive aftercare package.
A dedicated training centre ensures all its 80-strong team keep up to date with the latest legislation and construction techniques, whilst the firm continues to leverage its involvement as one of the most successful retailers in the Conservatory Outlet Network.
Richard went on to add: “We are very passionate about building strong partnerships in the locations where we operate and, this year, we have signed our largest sponsorship deal ever with Worcester Warriors.
“As an official kit partner, the 5 Star branding is proudly displayed on the lower right sleeve of the new match shirts and we have also taken naming rights to one of Sixways Stadium’s most iconic hospitality spaces.
“The Pitchview Suite will now be known as the 5 Star Windows Suite, giving us the ideal location to entertain clients, partners and celebrate the achievements of our staff.”
Andrew O’Neill, Sales & Operations Director at 5 Star, concluded: “Our decision to partner with Worcester Warriors is about more than just sport – it’s about community. Like the Warriors, we believe in resilience, local pride and striving to be the best version of ourselves.
“We’ve followed the club’s journey closely and, as they step into a new era, we’re thrilled to be by their side, supporting the team, the fans and everything they stand for.”
For further information, please visit www.5starwindows.co.uk or follow the company across its social media channels.
Image Caption: Polly and Richard Manser (both 5 Star Windows & Conservatories) with some of the Worcester Warriors squad, and proudly showing the new Worcester Warriors shirts.