Kitchen retailer Kutchenhaus is harnessing the latest technology to help it open its new store in Sutton Coldfield as they return to the town.
The store was due to open its doors to the general public at the beginning of the year, but provided virtual appointments and officially opened on 12th April. Kutchenhaus also has use of its new online 3D planning and design tool to create kitchens remotely for local customers until all government restrictions are lifted.
The new look showroom will be at 24-26 Chester Road serving customers across Birmingham and surrounding areas. Private appointments will be available following social distancing rules.
Boasting 2000 square foot of retail space, it will employ five staff across customer services and kitchen design. The shop is co-owned by Stacey Clohessy and Jay Mason and will become their second store to open in the past two years, going with their Walsall store. The pair have a combine 30 years of experience working in kitchen showrooms.
Kutchenhaus (www.kutchenhaus.co.uk) is owned by Nobilia, Europe’s largest kitchen manufacturer, providing stylish, German-designed ranges at the lowest possible price, without compromising on quality. Customers in Sutton Coldfield have the added peace of mind that kitchens they order now will be delivered on time, with minimal disruption currently being experienced to the firm’s supply chain and manufacturing process in Germany.
Jay Mason, business owner of Kutchenhaus in Sutton Coldfield, commented: “I can’t imagine many retailers have opened a new store during a global pandemic, however we’ve managed to overcome all the odds and harness the latest technology to start trading.
“The showroom itself has taken two months to completely transform and we are looking forward to meeting shoppers and introducing them to our ranges and unique concept, once COVID-19 restrictions are lifted.
“We are delighted to be back in the Sutton Coldfield area as we have many memories around here so can’t wait to welcome people inside the new showroom. With the success our Walsall showroom has had since opening last year we know this is the perfect place for our second showroom.”
Sean Ford, national head of sales and operations for Kutchenhaus, said: “Kutchenhaus is on an ambitious growth path over the next 2-3 years, however being in the grip of a global pandemic has certainly presented some challenges and even positively altered the way we do business in some cases. It is therefore extremely satisfying that Jay, Stacey and their team are now in a position to be able to open their store in Sutton Coldfield in some capacity and offer local customers the opportunity to plan and design their dream kitchen.
“We are very excited to be part of the new showroom opening in Stamford, a community we believe is in a good vibrant location and is connected well to the surrounding areas. The new store will no doubt offer an engaging store environment and deliver a high-quality product, a market opportunity which we know is currently in high demand. We wish the team all the best and can’t wait to see their future success.”
Anyone wishing to book a virtual appointment at the Sutton Coldfield showroom, can do so by calling 01213669679 or emailing [email protected].
Established in 2004, Kutchenhaus is a franchise business owned by Europe’s largest kitchen manufacturer, Nobilia. Customers can both buy online and access its new 3D kitchen design and planning tool at www.kutchenhaus.co.uk or via one of its 40 showrooms across the UK.