Aptumo, the next-generation Customer Information System (CIS) and billing solution for water utility providers has secured a strategic partnership with Utility Solutions Partners (USP). The leading system integrator specialist to the utility software industry, will support Aptumo as it strengthens its presence in the US.
The Walsall-based global SaaS billing software Aptumo is already established in the UK and Australian water utility markets with a client base including North East Water, South Staffs Water, SES Water, Cambridge Water and Coliban Water. With deep-rooted industry expertise and insights, powered by the team at Echo Managed Services, Aptumo seeks to streamline water utility billing globally.
The next-generation, highly configurable system is built on the Salesforce cloud platform to offer a solution for water utilities of all sizes. It has partnered with USP to ensure its US customers get the most out of their software investments by providing implementation, integration, and support services.
Monica Mackintosh, managing director of Echo Managed Services, owner of Aptumo, commented: “We are highly passionate about improving customer experience in the water sector. Partnering with USP is a real step forward in our ambitious plans to grow our presence in the US water utility market. With our foundations in the water utility sector and customer support, we wanted a partner that delivers high-quality implementation, integration, and support services. USP’s unparalleled industry expertise and reputation, created an ideal collaboration for us to deliver our solution across the US.”
Steven P. Casazza, president of USP, commented: “We are excited to partner with Aptumo to bring the power of Salesforce to water utilities. This next-generation CIS and billing system offers a unique combination of flexibility and functionality for the industry. We are confident we can support Aptumo as it expands its footprint in the US and brings a different choice and value to water utility providers.”